When someone you love needs a little more care.
There are times when you want to be there for your parents or loved ones, but you can't always be there yourself. ViveraOne provides trained caregivers who can step in at home, helping with everyday needs, keeping them company, and giving your family some peace of mind.
Two apps, one connected care experience
Your family and your caregiver work off the same real-time record — so nothing gets lost between a visit and your peace of mind.
Family App
Monitor daily care, review reports, message caregivers, raise requests and reach emergency help — from anywhere.
- Daily visit timeline & care reports
- Care plan & caregiver profile, read-only
- Service requests, feedback & ratings
- Emergency assistance, one tap away
Caregiver App
Every caregiver who visits your home works from the same professional app — schedule, checklist, daily report, incident logging — so nothing is left to memory.
- Visit check-in / check-out with tasks
- Daily care report submission
- Incident reporting with photos
- Leave, training & document uploads
Services for every stage of care
From friendly companionship to specialised recovery support — every Care Plan is built from these services and tailored to your loved one.
Companion Care
Friendly company, conversation and everyday support to ease loneliness.
Personal Care
Bathing, grooming, mobility and hygiene support with dignity.
Home Care
Light housekeeping, meal prep and errands so home stays comfortable.
Live-in Caregiver
Round-the-clock care from a caregiver who stays in the home.
Night Care
Overnight supervision and assistance for peace of mind after dark.
Post-Hospital Care
Recovery support after a hospital stay — medication, mobility, wound care.
Dementia Care
Specially trained caregivers for memory-related conditions.
Parkinson Care
Caregivers experienced with Parkinson's-specific mobility and daily needs.
Stroke Recovery
Rehabilitation-focused support alongside physiotherapy plans.
Respite Care
Short-term relief care so family caregivers can rest and recharge.
Simple, transparent plans
Every plan includes a dedicated Care Plan, verified caregiver and full family-app access. Indicative pricing below our final plan is confirmed during the free care assessment.
Companionship Basic
₹15,000/month*
Everyday company and light support for independent seniors.
- 40 hrs / month
- 5 visits / week
Personal Care Standard
₹22,000/month*
Hands-on personal care for seniors who need daily assistance.
- 60 hrs / month
- 6 visits / week
Nursing Care Premium
₹35,000/month*
Trained nursing support for more involved medical needs.
- 90 hrs / month
- 7 visits / week
Post-Hospital Recovery
₹28,000/month*
Focused recovery support in the weeks after a hospital stay.
- 30 hrs / month
- 7 visits / week
Live-in Care
₹55,000/month*
A caregiver who lives in, for continuous round-the-clock care.
- Round the clock
- In-home, every day
*Indicative monthly pricing, excl. GST. Custom care needs may change hours, visit frequency and price.
From first call to daily peace of mind
Every family follows the same clear path, start to finish.
Free care assessment
Tell us about your loved one. Our team visits and understands their needs, home and routine.
A Care Plan built for them
Goals, activities, medications and services — documented, reviewed, and approved before care ever starts.
Matched, verified caregiver
A background-checked, trained caregiver is matched and scheduled around your family's routine.
Stay connected, every day
Daily care reports, visit updates and direct messages land in the ViveraOne family app in real time.
Safe people. Thoughtful care. A calmer tomorrow.
Why families trust ViveraOne
Inviting someone into your home is a big decision. That's why we are careful about who we hire, invest in their training, and stand by our support even after they join you.
Thorough verifications for your peace of mind
Every caregiver goes through a detailed screening process before they are placed in your home.
Identity verification
We verify government ID proof and match details with official records to confirm their identity.
Employment verification
We review their past work experience and contact previous employers to understand their work history and conduct.
Education verification
We verify their educational qualifications to ensure they have the right background for the role.
Criminal background check
We conduct a police verification and criminal record check to ensure they have a clean background.
Professional reference check
We speak to professional references who can vouch for their character, reliability and quality of work.
Training
Trained before they enter your home
Our caregivers go through a structured training program to help them provide safe, respectful and reliable care. The training is designed for real situations they may face in your home.
Home safety
Keeping your loved one and the home environment safe
Professional boundaries
Maintaining respect, privacy and clear communication
Care for specific medical conditions
Guidance on common conditions such as diabetes, hypertension, dementia and post hospital care
Personal care and mobility support
Safe techniques for daily activities and movement assistance
Communication and behaviour support
How to interact with seniors with patience, empathy and dignity
Emergency preparedness
Recognising early signs of distress and knowing when to alert the family or seek medical help
Our commitment
Replacement guarantee at no extra cost
If a caregiver is unavailable due to leave, illness or any other reason, we will provide a suitable replacement at zero additional cost. You can count on us for continuity of care and minimal disruption to your routine.
- Zero additional cost
- Quick and hassle-free replacement
- Trained and verified caregiver
- Minimal disruption to your routine
A safer, more supportive care experience
Because your family
deserves the best care at home.
Caregivers you can trust
Ongoing training and support
A responsive team always here for you
Frequently asked questions
Answers to the questions families commonly have before arranging companionship and personal care at home.
About the service
It means having someone with your loved one at home when they need company, conversation and some support through the day. The caregiver can spend time with them, accompany them around the house, help them stay engaged and make sure they aren't spending the day alone.
It can be helpful if your parent lives alone, you are at work during the day, you live in another city, or you have started feeling that they need more company and support than you can manage on your own.
We currently provide care across Delhi NCR.
You can choose a 6-hour, 12-hour or 24-hour live-in arrangement. You can also choose between 1-day, 7-day and 30-day packages depending on what you need.
Before the care begins
We usually take up to 72 hours to deploy a caregiver. We don't want to rush the process of placing someone in your home. This time allows us to complete the caregiver's verification and background checks, go through their employment and professional references, complete the training required for the role, understand your family's needs and find the right fit.
You can enquire through our website or call us. We will first understand what kind of support your loved one needs and then suggest the most suitable care option.
We don't offer a free trial, but you can start with a 1-day package. You pay for the service after that day is completed.
About your caregiver
We work with third-party verification services to carry out checks before a caregiver is placed with a family. We verify their identity, education and previous employment, carry out a criminal background check and speak to professional references.
Yes. We match male elders with male caregivers and female elders with female caregivers.
Just tell us. If you are uncomfortable with the caregiver or feel they aren't the right fit, we will arrange a replacement at no additional cost.
We arrange a replacement so that your loved one isn't left without care. There is no additional charge for the replacement.
What will the caregiver actually do?
The caregiver can keep your loved one company, have conversations with them, accompany them during the day and provide general support around the home. The focus is on companionship and making their day easier and more enjoyable.
They can remind and assist your loved one with medicines that the family has already identified and confirmed. They won't decide which medicine to give, change a dose or make medical decisions.
No. Our caregivers are there to look after your loved one, rather than provide general household help. They don't cook, clean the house or handle money and valuables.
Yes. This can be arranged as an additional service if you need someone to accompany your loved one.
If you choose live-in care
The family provides three meals a day and a suitable place for the caregiver to sleep.
We arrange another caregiver so that your loved one continues to have someone with them.
What if something goes wrong?
Before care starts, we'll ask you for emergency instructions and the contact details of the people we should reach. The caregiver will follow those instructions. If the family cannot be reached and emergency medical help is needed, the caregiver is trained to call an ambulance.
You'll receive updates through the ViveraOne app and by email, so you don't have to be at home to know how things are going.
Payments and packages
For a 1-day package, you pay after the service is completed. The 7-day and 30-day packages are paid in advance.
The number of hours or care arrangement cannot be changed once a package has started. We'll help you choose the arrangement that works best for your loved one before the service begins.
You can cancel your service and we'll refund the applicable amount after deducting the relevant administrative charges.
Still have a question? Send us an enquiry.
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